The Opportunity

Lounsbury Automotive Moncton is looking for an Auto-Body Shop Coordinator.

In this role, the main your main responsibility is to assist the collision technicians and estimators with scheduling repair work in the collision center. The candidate must be organized, have good communication skills, and be proactive with an energetic attitude. Attention to detail is essential.

If you are someone who strives to provide the best customer service experience, this job is for you!

The hours of work are Monday to Friday from 8am to 5pm.

Work With Us

Lounsbury Chevrolet in Moncton is committed to investing in our employees through training programs and a great work environment, plus:

• Competitive Wages
• Group Benefits Plan including health, dental, vision, life insurance, and disability that begins on your first day
• Pension Plan
• Employee discounts on cars and furniture
• Career growth and continuous development
• Respectful and cohesive working environment with strong company values

Responsibilities

• Answer all incoming phone calls to the body shop, greet walk-in customers, reply to emails sent to the body shop (by customers, insurance companies)
• Schedule and coordinate estimate appointments, repair appointments, rental cars, deductible payments, etc.
• Process paperwork for insurance companies for claims
• Check in with Technicians on the status of repairs of vehicles to provide an update to customers
• Open and close repair orders into the computerized database
• Complete payroll timesheets
• Code and record invoices and receipts for purchases
• Other duties as assigned

Qualifications

• A college diploma in business administration, sales, and/or marketing is an asset
• 2 years' experience in customer service and a coordinator role is preferred
• Strong focus on customer service
• Automotive Parts and/or shop experience is an asset
• Strong computer Skills
• Strong interpersonal skills, customer service skills, and troubleshooting skills
• A good team player has a sense of urgency and can multitask
• Good work ethic